Hosted phone service

Business phones, done properly.

Softphone apps, call recording, live transcription, IVR, and business-hours routing. Everything a working phone system needs. Nothing it doesn't. You'll be answering calls on the new number by tomorrow afternoon.

Port your existing number for free. No annual contract.
Apps for iOS · Android · Web · macOS · Windows · SLA 99.95% · Support US-based · human
Features

The stuff a phone system should just do.

Every feature ships in every plan tier we sell. No forced upsells to unlock the basics.

Softphone apps

Take and make calls from any device your team already uses. Ring on all of them, answer on any of them. Fall over to cell when WiFi drops mid-call.

PLATFORMS iOS 15+ · Android 10+ · Web (Chrome/Safari) · macOS · Windows

Call recording

Every call recorded automatically, or start recording mid-call with a tap. Encrypted at rest, searchable by caller or date, downloadable as WAV or MP3.

STORAGE AES-256 encrypted · retention window you set · WAV / MP3 export

Live transcription

Real-time transcripts during every call. Speaker-diarized, searchable across your call history. Turn any conversation into notes without taking any.

SPEED blazing fast · speaker-diarized · searchable across call history

IVR builder

Drag-and-drop phone trees. Press 1 for sales, 2 for support, no engineer required. Preview the whole flow before you publish it live.

ROUTING visual builder · unlimited branches · A/B publish preview

Business hours

Phones follow your schedule. Ring the office 9 to 5. Voicemail after hours. Route emergencies to an on-call number every day of the week if you want.

SCHEDULE easily set your business hours, holiday overrides, and what happens to after-hours calls

SMS with 10DLC

Text customers from your business number, not your personal one. We register your 10DLC campaign so your messages actually deliver instead of dropping into carrier spam.

CARRIERS all US carriers · A-level trust · MMS · registered
Consent-first controls

You're in control.

AI transcription and call recording are real switches, not always-on defaults. Flip them on or off at any level, override on the fly, and give people the ability to opt out. Nothing runs unless you decide it should.

  • RecordingOn or off per-call, per-user, or org-wide. Change your mind mid-call and toggle it right from the softphone.
  • TranscriptionRuns independently. Record without transcribing, transcribe without recording, or both, or neither.
  • RetentionKeep as long as you need. Auto-purge after a window you set. Export or delete on demand.
  • ConsentOptional recorded-line announcements, per-region compliance presets, caller opt-out prompts.
How it works

From signup to first call, usually under 48 hours.

Most of that is carrier approval. Everything else we can automate.

Sign up

Answer a few questions about your business. We use them to get your carrier account approved and, if you want SMS, your 10DLC brand registration filed in the same session.

We provision

Your dedicated phone system spins up on its own private VPS. You pick a new DID or start a port for your existing number. Softphone apps are ready to install by the time you finish coffee.

Go live

Your team installs the app, you publish your IVR and hours, and you're taking calls on the new number. Most customers are answering real customer calls within 24 hours.

Pricing

Simple per-seat pricing. No contracts.

Every plan includes a DID, unlimited domestic calling, voicemail, and the softphone apps. Add users any time. Cancel whenever you want.

Starter
$15 / user / month

For small teams that need a real phone system without the bloat.

  • Softphone apps (iOS · Android · Web · Desktop)
  • 1 shared DID included
  • Unlimited domestic calling
  • Voicemail with transcription
  • Business hours routing
  • Basic hold music library
Choose Starter
Enterprise
$40 / user / month

Higher-volume shops, regulated industries, complex routing.

  • Everything in Professional
  • 10DLC-registered SMS campaigns
  • Advanced analytics + call reports
  • Priority support with 1-hour SLA
  • Webhooks + full REST API
  • Dedicated onboarding specialist
  • HIPAA-compatible configuration
Talk to sales

Add-ons: extra DIDs $2/mo · toll-free $5/mo · international calling billed per minute at wholesale + 15%. See full rate sheet →

Akita Phone Partner Program

Bundle voice into your managed services stack.

Your branding, your pricing, a multi-tenant dashboard from day one, and partner economics that work for both sides. Reach out and we'll put together a program tailored to your book of business.

Become a partner
  • White-labelYour logo, your domain, your pricing. Customers never see our brand.
  • Multi-tenantOne dashboard, every client. Provision, bill, and support from a single login.
  • Partner ratesCustom pricing tailored to your volume. Set your own retail margin.
  • Rev-shareOngoing share on SMS campaigns, DIDs, and premium add-ons you resell.
  • PlaybooksOnboarding scripts, sales collateral, and technical runbooks included.
How we host

Hosted responsibly. 🍃

We're a small team, and we do not own our own datacenters. Our hosting partner of choice allows us to continue our service, knowing that we are hosting responsibly with respect to security, uptime continuity, and climate sustainability. The specifics we look for:

Climate

  • Renewable Compute and storage electricity matched 100% with renewable sources through renewable-energy certificates and direct supply contracts.
  • Efficiency Modern facilities operating at strong power-usage effectiveness (PUE), so less of every kilowatt is lost to heat and cooling overhead.
  • Hardware Decommissioned servers and network gear are refurbished, resold, or recycled through certified programs, not landfilled.
  • Packaging Supply-chain packaging reduced and shifted to recyclable materials across shipped hardware and office operations.
  • Emissions Operational emissions reported annually with a stated reduction target and year-over-year progress against it.

Continuity

  • Security Data center operations certified to ISO/IEC 27001:2022, the recognized standard for information-security management systems.
  • Privacy GDPR-aligned data handling with documented processor terms, breach-notification timelines, and subject-rights procedures.
  • Uptime Redundant power, cooling, and network paths at each facility, so a single component failure does not take a customer down.
  • Resilience Backups replicated across multiple geographic locations, so no call recording, transcript, or customer record is a single-region hostage.
  • Governance Independently audited financial disclosures and a published sustainability report we can hand any customer who asks.
FAQ

You have questions, we have answers.

Do I need to buy new phones?

No. Our softphone apps run on the devices your team already has — phones, laptops, browsers. If you want desk handsets, any SIP-compatible phone works (Yealink, Cisco, Polycom, Grandstream). We'll help you provision them.

Can I port my existing business number?

Yes. Any US or Canadian DID. Porting is free and usually completes in 3 to 7 business days. We handle the paperwork with your losing carrier. Your old service stays live until the port completes, so you never miss a call.

What happens if the internet goes down?

Calls auto-failover to a backup mobile number you designate (usually the owner's cell). The softphone apps also seamlessly fall back to cellular data if WiFi drops mid-call, so most outages don't drop the call at all.

How does billing work?

Monthly, per active seat, on a card we keep on file. Prorated when you add or remove users. Cancel any time. No annual contracts, no per-minute charges on domestic calls, no surprise "regulatory recovery fees."

Is my call data safe?

Recordings and transcripts are encrypted at rest with AES-256. Data lives in the US. On Enterprise, we offer a HIPAA-compatible configuration including signed BAA. On any plan you can auto-purge recordings after a retention window you set.

How is this different from other business phone systems?

Two things. First, we don't nickel-and-dime. Features that should just be included (recording, transcription, IVR) are in every plan. Second, we don't lock you in — bring your own carrier, port out any time, keep your recordings on the way out. Most "modern UCaaS" platforms fight you on both.

Get your team on a proper phone system this week.

Month-to-month billing, no contracts. Cancel any time. Recordings and transcripts are always yours to export.