SMS Terms & Conditions

These SMS Terms & Conditions ("SMS Terms") describe the Akita Phone text-message program. They supplement the general Terms & Conditions and Privacy Policy. By providing your mobile number and consenting to receive SMS from Akita Phone, you agree to these SMS Terms.

Program Description

Akita Phone sends transactional and service-related SMS messages tied to your account: account confirmations, multi-factor authentication codes, service alerts, provisioning status, port-in updates, appointment confirmations, and support-related notifications. We do not send marketing or promotional messages under this program without a separate, explicit opt-in.

Message Frequency

Message frequency varies based on your account activity. You may receive one or more messages per day during active use, or none at all during periods of no activity.

Cost

Message and data rates may apply. Your mobile carrier may charge you for each message you send or receive. Akita Phone does not charge you additional fees for messages sent under this program beyond your plan's included allowance.

Opt-In

You opt in to receive SMS by (a) checking the SMS consent box on the SMS opt-in form; (b) checking the SMS consent box when creating your Akita Phone account; or (c) confirming SMS consent to an authorized Akita representative in writing. We keep a record of each opt-in event (timestamp, source page, IP address, disclosure language shown) as required by TCR and carrier rules.

Help

At any time, reply HELP to any message from Akita Phone to receive information on the program and support contact details. You can also email support@akitaphone.com or visit akitaphone.com.

Opt-Out

You may cancel the SMS program at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, QUIT, or END to any message. After you send one of these keywords we will send you a single confirmation and then no further SMS messages will be sent to that number from the program. To resubscribe reply START or UNSTOP.

Carriers & Delivery

Messages are delivered through licensed messaging carriers. Delivery is not guaranteed; carrier delays, filtering, or outages may prevent or delay a message. Akita Phone is not responsible for messages that fail to deliver due to carrier issues.

Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See the full Privacy Policy.

Contact

Akita Phone
Email: support@akitaphone.com
Website: akitaphone.com